Let’s See What Our Satisfied Customers Have To Say
“Dallas Carpet Repair did a great job cleaning our carpets. They were on time and courteous and went above and beyond to ensure customer satisfaction. We will certainly call on these guys the next time we need carpet cleaning or repair.” – Jason, P. – Dallas, TX
Ed came precisely when scheduled, both for pickup and delivery. He did exactly as promised. The backing on a ten-year old, irreplaceable scalloped-edge designer rug had been partially torn away by our rescue dog, and what seemed to be sun-fade had left the rug two-toned where a concrete table had rested for ten years. The returned carpet was back to new — amazing! The tone variation had not been caused by sun fade, but rather by copper leaking from the concrete table. And tassels had been replaced on a second, cleaned oriental rug we have had for more than 20 years. Both rugs look like new, and for far less than the cost of replacement. Thank you, Dallas Carpet Repair!
Ed, I want to thank you for coming out a second time to clean my carpets. Both Joseph and Alex were great. They did an excellent job and made sure we were happy before they left. I will definitely recommend your company to my friends and family.
When I called to make an appointment, the owner of the company answered the phone. He was energetic and clearly engaged in his business operations. I scheduled a time and received a confirmation email which also included a note of appreciation for our business, the name and photo of The technician who would be providing out service, and a link to their reviews. The day of, our technician, Joseph Herrera, was promptly on time. His crew cleaned our carpets beautifully and in record time. They were going to clean our tile in our kitchen, but when he saw that it was polished marble, he was concerned that their equipment might damage the stone. Instead of walking away, he called another company they recommend for stone and marble and initiated our appointment. Excellent service at each step! Highly recommend!